Sauzy vs. On-Site AI Assistants

A Rep AI alternative that
sells in Instagram DMs

An on-site assistant helps shoppers already on your website. Sauzy sells where discovery starts — Instagram DMs, comments, and Story replies — grounded in your live Shopify catalog.

The core difference

Sell where discovery starts, not just on-site

 SauzyOn-Site AI Assistants (e.g. Rep AI)
Where the AI sells
Instagram DMs, comments, and Story replies — where discovery already happens.
An AI assistant embedded in your website storefront.
Who it reaches
People engaging with your posts, before they ever land on a product page.
Shoppers who already arrived on your site and opened the assistant.
What answers come from
Your live Shopify catalog — product, variant, and stock data, read directly.
Also catalog-grounded, but scoped to the on-site browsing session.
“Got it in medium?”
Checked against real inventory, per variant. Sold-out never gets promised.
Answered on-site during the session, for visitors who reached it.
Checkout
A cart link to your own Shopify store, sent straight into the DM.
Guides the on-site shopper toward your normal storefront checkout.
When it can't answer
Hands the conversation to you automatically, with full history loaded.
Falls back to on-site support options, if configured.

“On-site AI assistants” describes the category of AI concierge widgets embedded in a storefront generally, of which Rep AI is a well-known example — not a claim about any specific plan or feature Rep AI currently offers. The two can be complementary.

Questions

On-site vs. in the DMs, answered

How is Sauzy different from an on-site AI assistant like Rep AI?

An on-site AI helps shoppers who are already on your website. Sauzy works where a huge share of discovery starts for Instagram-first sellers — DMs, comments, and Story replies — answering from the same kind of live Shopify catalog data, before a customer ever reaches your site.

Do customers have to be on my website for it to work?

No. That's the key difference. Sauzy engages people in Instagram itself, so you capture buying intent that never makes it to a product page in the first place.

Is it grounded in my real product data?

Yes. Sauzy reads your live Shopify catalog directly — real products, variants, and current stock — so it doesn't promise a sold-out item or a stale price.

Can I use both an on-site assistant and Sauzy?

Yes — they cover different surfaces. An on-site assistant helps site visitors; Sauzy handles the Instagram conversations that happen before and around that. Many sellers run both.

Where does checkout happen?

On your own Shopify store. Sauzy sends a cart link — your existing discounts, shipping rules, and taxes apply exactly as they do for any other order.

How is pricing structured?

Sauzy is priced on AI-handled conversation volume, with the Shopify integration included on every plan. See the pricing page for current plans.

Put your AI where the buyers already are

Connect your Shopify store and go live in minutes — no credit card required.