AI Sales Assistant for Shopify Sellers

Sell More.
Always Open.
On Instagram.

An AI sales assistant that knows your Shopify catalogue — answers DMs, takes orders, and sends customers to your own checkout. Selling 24/7, even when you aren't.

$ new_order detected — auto-reply sent
Official Meta Business Partner
ShopifyRuns With Your Shopify Store
chloe.bennett
INSTAGRAM DIRECT
Hi! What's the Hydrating Face Serum actually made with?
Hyaluronic acid, vitamin C & squalane — lightweight, fragrance-free.
@marlowandco
Sauzy IS HANDLING THIS CONVERSATION
0min
TO GO LIVE
0%
INQUIRIES AUTOMATED
0/7
ALWAYS ON
Capabilities

Built for
Shopify sellers on Instagram.

DMs, comments and stories, answered straight from your live Shopify catalogue.

01 / 06

Instant DM Replies

Every DM answered the moment it lands — grounded in your real catalogue, not a script.

02 / 06

Comment Follow-Ups

Someone comments on a post, your AI picks it up privately in their DMs.

Learn more →
03 / 06

Story Replies

A story reply lands and the conversation starts itself — no waiting on you.

Learn more →
04 / 06

Connect Shopify

Link your store and your products, variants, and stock sync automatically.

05 / 06

Checkout In The Chat

A cart link straight to your Shopify store. They never leave Instagram.

Learn more →
06 / 06

Human Handoff

Anything it can't answer safely stops and hands you the thread, history loaded.

Learn more →
Inside Sauzy

Your shop, at a glance.

Orders, revenue, and every AI conversation — organized the moment you log in.

sauzy.app/business/dashboard
Marlow & Co.
Management
Dashboard
Inbox3
Products
Orders
Abandoned Checkouts
Customers
Billing
Settings
Dashboard
Marlow & Co. · 86 products, 214 variants synced from Shopify · 4h ago
Live
Revenue from the bot
Paid orders traced back to a cart link the AI sent · last 30 days
Revenue
$4,180.00
Paid orders
38
Cart links → orders
52 → 38
73% converted
4 Aug
11 Aug
18 Aug
25 Aug
Customers
1,204
Everyone who's messaged you →
Conversations
1,860
All-time, every channel →
Awaiting you
3
Handed over, needs a reply →
Assistant activity
Last 30 days
AI replies sent
1,031
Pay links created
52
Stock checks
248
Stale prices caught
2
Types of queries answered
Last 30 days
Product questions412
Checkout268
FAQs194
Price checks121
Complaints36
Where messages come from
Last 30 days
Direct messages806
Story replies142
Comments83

Handled automatically. Escalated when it matters.

Routine questions get an instant reply. Complaints and edge cases go straight to your team.

sauzy.app/business/inbox
Inbox
Manage customer messages
Live
A
Is the vintage denim jacket still available in a medium?
2m ago
Yes — one medium left, $68. Want me to hold it for you?
OpenBrowsing
N
Can you do free shipping if I order two?
14m ago
I can knock $5 off shipping over $120 — you're just $12 away!
OpenConsidering
P
My jacket arrived with a broken zipper 😞
26m ago
I'm really sorry — I've flagged this for our team to sort a replacement right away.
PendingHuman Handover
J
Perfect, I'll take it! How do I pay?
41m ago
Great choice — sending your payment link now. Order #2291 held for 30 minutes.
OpenCheckout
Setup

Live in minutes.

01

Link Your Instagram

Connect your business account through Instagram's official API. Secure, official, one click.

02

Connect Shopify

Link your store and your products, variants, and stock sync automatically.

03

Set Your Tone

Choose how your assistant sounds and sells. No code needed.

04

Go Live

Your AI starts handling DMs, comment follow-ups, and story replies automatically from day one.

05

Take Payment

Customers check out on your own Shopify store — with your discounts, shipping, and taxes.

06

Track Results

Monitor every AI conversation from your dashboard.

Questions

Still on the fence?

Is this against Instagram's rules?

No — Sauzy connects through Instagram's official Graph API as a Meta Technology Partner, the same access method Meta requires for any business automation tool.

Do I need a website?

No. Browsing, questions, ordering, and payment all happen inside Instagram DMs. A website is optional, not required.

Does it work with Shopify?

Yes — it's built on Shopify. Connect your store and your products, variants, and live inventory sync across automatically. Customers then check out on your own Shopify store, with your discounts, shipping, and taxes. It's included on every plan at no extra cost. See the Shopify page for details.

What if I don't use Shopify?

Sauzy currently requires a Shopify store to ground the AI's answers in real products and stock.

What happens if the AI gets something wrong?

Anything outside its confidence — a complaint, an unusual request, a price it can't verify — hands the conversation to you instantly, with the full history already loaded.

Can I jump into a conversation myself?

Any time. The moment you reply manually from Instagram, the AI steps back for that conversation — it won't talk over you.

Will it sound like a bot?

You set the tone and personality once. Replies are grounded in your real product catalog, not generic scripts.

How long does setup take?

About five minutes: connect your Instagram account, add your products, and you're live.

Free 14-Day Trial

Your shop
never sleeps.

No credit card required. Connect your Instagram and you're live in under five minutes.

Official Meta Business Partner

Approved Meta Tech Provider with authorised API access — built on Instagram's official Graph API, so your account stays secure and fully compliant.

Shopify
Wired Straight Into Your Store

Read-only access to your products, variants, and inventory — it can never edit your store. Checkout always happens on your own Shopify domain.