SIMPLE PRICING

Flat monthly pricing based on conversation volume. No commissions, no per-message fees.

Every plan works with your Shopify store.

MonthlyAnnual

All prices in AUD (Australian dollars).

Starter

For small shops just getting started

$79 /month

• Up to 300 conversations

• $0.12 per additional

Get Started
Up to 300 AI-handled conversations/month
Shopify catalog sync
Product catalog with AI search
Real-time stock & sold-out handling
DM, comment, and story replies
Manual payment links from the Inbox
Automatic handover to a human when the AI can't answer safely
Price-drift protection — never checks out a stale price
Customizable business profile, FAQs & policies
Email support
MOST POPULAR

Growth

For growing shops with higher volume

$199 /month

• Up to 1,500 conversations

• $0.10 per additional

Get Started
Up to 1,500 AI-handled conversations/month
Everything in Starter
In-DM checkout with Shopify cart links
Shopify variant & inventory sync
Order & shipping status lookup
Automatic refund & cancellation sync
Performance & revenue analytics dashboard
Priority support

Pro

For high-volume shops (50K+ followers)

$399 /month

• Up to 5,000 conversations

• $0.08 per additional

Get Started
Up to 5,000 AI-handled conversations/month
Everything in Growth
Discount & promo-aware replies
Abandoned checkout recovery with AI-summarised insights
Dedicated onboarding
Custom AI personality & tone
Priority support with faster response

Overage rates above apply to subscriptions purchased directly on sauzy.app. Subscribed through the Shopify App Store instead? Overage isn't billed — your plan is managed and billed through Shopify.

NO HIDDEN FEES

Transparent pricing built for your success

Zero Sales Commission

We never take a cut of your sales. Flat subscription pricing — unlike Linktree (9–12%) or Meta Checkout (~5%).

Shopify Included Free

The Shopify integration costs nothing extra and works on every plan. Pricing is based purely on conversation volume.

No Website Required

Your Instagram account is your shopfront. Customers ask questions, browse your catalogue, and get a Shopify checkout link — all inside the DM.

Per-Conversation Billing

An entire back-and-forth with one customer counts as a single conversation. No per-message surprises.

FREQUENTLY ASKED

Questions about pricing

What counts as an 'AI-handled conversation'?

One billing unit per customer thread per 24-hour window — it's counted when the AI first replies, and every message back and forth with that customer for the next 24 hours is included. After 24 hours, the next AI reply starts a new billable conversation, even if the customer is still mid-chat. Messages you answer yourself never count.

What happens when I exceed my conversation limit?

We'll handle any conversations beyond your monthly allowance at the per-conversation overage rate for your plan ($0.12 for Starter, $0.10 for Growth, $0.08 for Pro). You'll never be billed by surprise—we notify you in advance.

Does connecting Shopify cost extra?

No. The Shopify integration is included on every plan at no additional charge, and connecting or disconnecting it never changes your bill. Plans are priced purely on conversation volume.

Can I upgrade or downgrade anytime?

Absolutely. Changes take effect on your next billing cycle. Upgrade to handle more volume, or downgrade whenever you need to adjust costs.

Do you take a commission on sales?

Never. You pay a flat monthly subscription—nothing more. We don't take a percentage of revenue like Linktree or Meta Checkout.

Is there a setup fee or contract?

No setup fees, no contracts. Month-to-month plans, cancel anytime. Pro plans include dedicated onboarding at no extra cost.

READY TO SCALE?

Start your 14-day free trial today. No credit card required.